Safeguarding Policy

At Kivu we take our safeguarding responsibilities very seriously. We work in contexts where risks of corruption and exploitation may be heightened, and we are committed to having only positive impact with our work. As such we have very clear policies around how we will conduct ourselves, and a process that anyone inside or outside the organisation can follow to raise issues for immediate attention at a senior level.

Our commitments

At Kivu we have a zero tolerance policy towards

  • Bribery,
  • Corruption,
  • Fraud,
  • Sexual exploitation, abuse and harassment,
  • Slavery and human trafficking, and
  • Terrorism.

We take seriously our responsibility to safeguard children and other vulnerable peoiple when our work involves them (or when we are on work-related trips). We are committed to a high standard of ethics in all our work, particularly when we are conducting research.

We expect everyone that works for Kivu to maintain the highest standard of behaviour, whether they are part of our staff team or are subcontractors. We set and enforce policies to ensure this is the case, and we follow up with strong leadership and a values-driven culture.

How to complain

If you ever have any concerns or complaints about the behaviour of any Kivu team member, or about out work, then we want to hear from you. We will take any such reports with the utmost seriousness.

You can contact our Whistleblowing Officer in complete confidence, or you can choose to contact the Protect helpline. All feedback will be acknowledge in writing, and investigated. After investigation, we will take action necessary to remedy the situation as soon as is practical. This may include disciplinary action within the company, or co-operation with local law enforcement.

Whistleblowing Officer
Guy Lodge

Protect (the independent whistleblowing charity)
Helpline: 0203 117 2520 E-mail: Website: