Privacy Policy

Understand what personal information this website collects, why we collect it and how it will be handled.

At Kivu International we respect your right to privacy online and understand that you want to keep control of your personal information. That’s why we are committed to protecting any information you share with us and only collecting the minimum of personal information needed to provide an effective service. We will never sell, distribute or intentionally make your personal information public and have implemented appropriate technical and organisational security measures to protect the data you share with us from loss and preserve its security and confidentiality. The information below sets out our Privacy Policy in more detail.

Our Legal Basis for Processing

Third-Party Data Processors

Transfers outside of the European Economic Area

General browsing

Cookies & Beacons

Contacting Us by Email

Personal Data Breaches

Questions & Access Requests

The General Data Protection Regulation (2018) gives you the right to know what personal data we hold, to have it updated if it is inaccurate or removed entirely if you no longer consent to our use of it.

We will endeavour to respond to any such requests within one month confirming receipt and outlining what follow-up actions will be taken and when. While we will make every effort to act quickly please note it can take up to 3 months before some types of data can be fully removed from both our primary and backup systems.

We also welcome questions about our Privacy Policy and these or any access requests should be directed in email to: or in writing to 1A Abbey Road, Oxford, England, OX2 0AD

Policy Changes

Any updates we may make to our Privacy Policy in the future will be published on this page and significant changes noted below.

17 May 2022 – Updates to reflect changes to data processors and data capturing practices related to the re-launch of our website.